Company Policies & Terms – Continuing June 2026
- Accepted payment methods are cash, check, and credit card.
- Continuing November 1, 2025, credit card purchases include a 3% surcharge. Customers may avoid the surcharge by paying with cash or check, or by requesting ACH arrangements at accounting1@cdi25.com.
- Returned checks are subject to a $40.00 return fee. Past-due invoices incur a 1.5% monthly interest charge until paid in full.
- On-approval orders require a valid credit card on file before merchandise release. Payment or undamaged return is required within five business days; otherwise items are charged to the card on file, including the 3% processing fee.
- Custom or special orders require a 50% deposit plus written approval and purchaser or buyer signature before production begins. Balance is due when items are ready for pickup or delivery.
- Custom, discounted, sale, pink-ticketed, special-order items, and artwork are final sale and non-returnable. Furniture returns have a 15% restocking fee.
- Custom and special-order merchandise must be picked up within 7 days of notification. Uncollected items incur a $75 per-item, per-month storage fee and may be considered abandoned after 60 days.
- Damage, defect, shortage, or discrepancy claims must be reported promptly. Shipping damage or shortage must be reported within 48 hours with photographic documentation.
- All freight and delivery fees are the purchaser’s responsibility unless otherwise noted. CDI may select the carrier and shipping method.
Privacy Policy – Effective August 25, 2026
CDI may collect contact, business, billing, tax/resale, application, communication, website usage, device, browser, IP address, referral, and related information submitted through or collected from the website.
CDI may use this information to respond to inquiries, process trade account applications, provide requested products or services, communicate with customers, send permitted marketing, improve the website and customer experience, analyze website performance, maintain security, comply with legal requirements, and prevent fraud or misuse.
CDI does not sell personal information for monetary consideration. Information may be shared with trusted service providers and business partners as needed for website, communications, transaction, analytics, marketing, legal, safety, fraud-prevention, policy-enforcement, or business-transaction purposes.
Privacy-related requests may be made to Creative Displays & Designs, Inc., Tinton Falls, New Jersey, www.cdi25.com, phone (732)-918-8010.